- Requirements at a Glance
- The One Hard Prerequisite: Platform Administrator
- The Recommended Candidate Profile
- Exam Mechanics You Must Qualify For
- Fees and Registration Mechanics
- Checking Your Readiness Domain by Domain
- The Summer '22 Version Caveat
- Keeping the Credential Active
- A Qualification Roadmap Tied to Domain Weights
- Who Values This Credential
- Frequently Asked Questions
- The only formal prerequisite is holding the Salesforce Certified Platform Administrator certification.
- Salesforce recommends significant hands-on admin experience plus ADX211 or equivalent knowledge.
- The exam has 60 scored questions, 105 minutes, and a 65% passing score.
- Registration is US$200 plus taxes; a retake is US$100 plus taxes.
Requirements at a Glance
The Salesforce Certified Platform Administrator II credential is an intermediate-to-advanced step for people who already administer Salesforce orgs. Unlike some certifications that require formal degrees, mandatory courses, or documented work hours, this one has a single hard gate and a set of strong recommendations. Understanding the difference between the two is the most important part of qualifying.
| Requirement | Type | Detail |
|---|---|---|
| Salesforce Certified Platform Administrator | Mandatory prerequisite | You must hold this certification before the Administrator II credential counts |
| Significant hands-on administrator experience | Recommended | Stated in Salesforce's candidate profile |
| Administer, Extend, and Automate Salesforce (ADX211) | Recommended | Or equivalent experience and knowledge |
| Exam registration fee | Cost | US$200 plus applicable taxes |
| Passing score | Exam outcome | 65% |
| Certification maintenance | Ongoing | Maintenance badge completed three times a year |
If you are still deciding whether the effort is justified, our ROI analysis of the SCAA certification walks through the trade-offs. If you want the background on what the credential is, start with what SCAA certification is.
The One Hard Prerequisite: Platform Administrator
Salesforce lists the Salesforce Certified Platform Administrator certification as the prerequisite for Platform Administrator II. This is the foundational admin credential, and it is the first thing to verify before you spend a dollar on the Administrator II exam.
What this means in practice
- If you already hold Platform Administrator: you meet the formal eligibility requirement. Confirm that your Platform Administrator credential is current and that you have kept up with its maintenance requirements, since an expired foundation credential creates complications.
- If you do not hold it yet: earn it first. There is no shortcut that lets you go directly to Administrator II.
- If your Platform Administrator status has lapsed: check your Trailhead and certification records and review the maintenance rules before registering.
The Recommended Candidate Profile
Beyond the formal prerequisite, Salesforce describes the ideal candidate in two parts: significant hands-on Salesforce Administrator experience, and completion of Administer, Extend, and Automate Salesforce (ADX211) or equivalent experience and knowledge. These are recommendations rather than enforced gates, but they are meaningful signals about how the exam is written.
What "significant hands-on experience" looks like
The exam is scenario-driven. It does not ask you to recite definitions; it presents a business situation and asks which configuration best solves it. Candidates who have only studied can struggle because the answer choices are often all plausible. Experience helps you eliminate options that would technically work but violate best practice. Examples of the experience that translates well:
- Designing and troubleshooting sharing models, including role hierarchies, sharing rules, and permission sets
- Building and debugging Flow-based automation and understanding why records behave unexpectedly
- Managing sandboxes and moving changes through change sets
- Building reports and dashboards for stakeholders who change their requirements midstream
- Handling data imports and cleaning up duplicate or low-quality records
The role of ADX211 or equivalent knowledge
ADX211 is Salesforce's instructor-led course covering how to administer, extend, and automate the platform. The official wording allows "equivalent experience and knowledge," so the course itself is not mandatory. If you have not taken it, use its subject matter as a self-assessment checklist: if you cannot explain the topics in each domain below without notes, you have gaps to close.
Exam Mechanics You Must Qualify For
Meeting eligibility is only half of qualifying; you also have to pass an exam with specific mechanics. Knowing them in advance prevents surprises on test day.
| Exam Feature | Detail |
|---|---|
| Question count | 60 multiple-choice/multiple-select questions, plus up to five unscored questions |
| Duration | 105 minutes |
| Passing score | 65% |
| Delivery | Pearson OnVUE online proctoring or Pearson VUE testing center, via the Trailhead Academy/Pearson VUE experience |
| Reference materials | None permitted, hard-copy or online |
| Public pass rate | Not publicly disclosed |
The unscored questions are mixed into the exam, and you cannot tell which ones they are, so treat every question as if it counts. Because both multiple-choice and multiple-select formats appear, pay close attention to wording such as "choose two" or "select all that apply." For a deeper look at the numeric threshold, see our breakdown of the SCAA passing score, and for what is and is not known about outcomes, see what the data shows on the SCAA pass rate.
Fees and Registration Mechanics
The registration fee is US$200 plus applicable taxes. If you do not pass, the retake fee is US$100 plus applicable taxes. Taxes vary by location, so your final charge depends on where you are registering from. Budget for the possibility of a retake, but do not plan around failing; a disciplined preparation process makes the first attempt the realistic target.
- Confirm the prerequisite by checking that your Platform Administrator certification is active.
- Review the official exam guide so you know the seven weighted domains and detailed objectives.
- Register through the Trailhead Academy/Pearson VUE experience, selecting either online proctoring or a testing center.
- Pay the US$200 fee plus applicable taxes.
- Schedule your session only after you are consistently performing well on realistic practice questions.
For a complete picture of costs beyond the exam fee, including preparation resources, see our SCAA certification cost breakdown. For scheduling considerations, read our guide to SCAA exam dates and scheduling.
Checking Your Readiness Domain by Domain
The most practical way to test whether you "qualify" in the experience sense is to measure yourself against the seven weighted domains. Here is what each demands, drawn from the official objectives.
Domain 1: Security and Access (20%)
One of the two heaviest domains. Expect scenarios about who can see and edit what, and why.
- Record-level and field-level access
- Profiles, permission sets, and delegated administration
- Authentication options
- Sensitive-data controls
Domain 2: Objects and Applications (19%)
Data model design and how users experience it.
- Account and contact models
- Object relationships
- UI and UX customization
Domain 3: Auditing and Monitoring (10%)
Knowing which tool surfaces which information when something goes wrong or needs review.
- Audit and monitoring tools
- Tracking configuration and user activity
Domain 4: Cloud Applications (11%)
Feature knowledge across the Salesforce clouds an administrator commonly supports.
- Sales capabilities, forecasting, and territory management
- Salesforce Knowledge and entitlements
- Agentforce Service and Experience Cloud capabilities
Domain 5: Data and Analytics Management (13%)
Keeping data trustworthy and turning it into insight.
- Data quality
- Reporting and analytics
- External data access
- Data imports
Domain 6: Environment Management and Deployment (7%)
The smallest domain, but easy points if you have real deployment experience.
- Sandboxes
- Change sets
- AppExchange deployment
Domain 7: Process Automation (20%)
Tied for the largest domain. Declarative automation and the sequence in which it runs.
- Declarative process automation
- Order of execution
A full walkthrough of each area is available in our complete guide to all seven SCAA exam domains. If several of the bullets above feel unfamiliar, that is a sign you may want more hands-on time before attempting the exam, which is the heart of the experience recommendation.
The Summer '22 Version Caveat
One detail deserves transparency. The current official exam guide still states that exam questions align to the Summer '22 release. Meanwhile, Salesforce's 2026 materials continue to list Platform Administrator II as an active certification, and the broader official objectives now reference capabilities such as Agentforce Sales and Agentforce Service. No newer public exam-outline version was found in the official sources reviewed.
Keeping the Credential Active
Qualifying is not a one-time event. Salesforce certifications require maintenance. According to the current exam guide, the Administrator certification maintenance badge must be completed three times a year, and the certification expires if required maintenance is not completed. Plan for this from the start: earning the credential commits you to staying current with platform releases.
This ongoing requirement is part of why employers trust the credential; it signals that a certified admin has kept pace with the platform rather than simply passing once. To understand how this feeds into career outcomes, see our SCAA salary guide and the overview of SCAA jobs.
A Qualification Roadmap Tied to Domain Weights
Because this is the one place general planning belongs, here is a short roadmap that allocates time by domain weight and by how experience-dependent each area is. Adjust it to your own gaps rather than following it blindly. For a fuller preparation plan, see our SCAA study guide.
Security and Access
- Build and test sharing scenarios in a sandbox or developer org
- Practice distinguishing profiles, permission sets, and record-access mechanisms
- Reason through authentication and sensitive-data controls
Process Automation
- Rebuild common business processes declaratively
- Study order of execution until you can predict outcomes
Objects and Applications, Cloud Applications
- Review relationship types and UI customization choices
- Cover Sales, Knowledge, entitlements, Agentforce Service, and Experience Cloud features
Data and Analytics, Auditing, Deployment
- Practice imports, data quality fixes, and report building
- Review audit tools, sandboxes, change sets, and AppExchange deployment
The logic: the two 20% domains reward the deepest practice, and Security and Access in particular punishes memorization without understanding. The 7% deployment domain is small, so a short review suffices if you have done real deployments. Once you finish the content pass, take full-length timed attempts on the SCAA practice test site to confirm you can sustain focus across 105 minutes.
Key Takeaway
Do not schedule the exam based on how much you have read. Schedule it when you can explain, from experience, why a particular sharing or automation design is the best answer among several workable ones.
For a candid look at what makes this exam demanding relative to the foundational credential, read how hard the SCAA exam is. When you want a compact reference near test time, our SCAA cheat sheet condenses the must-know facts.
Who Values This Credential
Platform Administrator II is aimed at working administrators who want to demonstrate depth beyond the foundational certification. It tends to be relevant for roles where you own a Salesforce org's configuration, security model, automation, data quality, and release process. Typical audiences include in-house Salesforce administrators, senior or lead admins, consultants who configure client orgs, and operations or business-systems professionals who manage CRM platforms.
Employers reading the credential see more than the original admin certification: they see evidence of competence in sharing and security design, declarative automation, data management, and controlled deployment. We do not publish specific hiring or earnings figures here because they vary widely by market and experience; our salary guide discusses the qualitative factors that influence compensation. To explore the types of positions that reference the credential, see SCAA jobs.
If you are earlier in your journey and want to start with fundamentals, our explainers on what SCAA is and SCAA training options are a good starting point, and you can sharpen your skills any time with the practice resources on the main practice test site.
Frequently Asked Questions
Yes. Salesforce lists the Salesforce Certified Platform Administrator certification as the prerequisite for Platform Administrator II. Earn and keep that foundational credential first, and confirm the requirement on the official exam guide before registering.
No. Salesforce recommends completing Administer, Extend, and Automate Salesforce (ADX211) or having equivalent experience and knowledge. The course is a recommendation, not an enforced requirement, but its subject matter is a useful checklist of what the exam expects you to know.
The registration fee is US$200 plus applicable taxes, and a retake costs US$100 plus applicable taxes. Your final charge depends on local taxes. See our certification cost breakdown for expenses beyond the exam fee.
The exam has 60 multiple-choice and multiple-select questions plus up to five unscored questions, with 105 minutes to complete it. The passing score is 65%. You cannot identify which questions are unscored, so answer every question carefully.
No. The exam is proctored, whether onsite at a Pearson VUE testing center or online through Pearson OnVUE, and no hard-copy or online reference materials are allowed.
Salesforce certifications require maintenance. The current exam guide states that the Administrator certification maintenance badge must be completed three times a year, and the certification expires if the required maintenance is not completed.